1. General Information
Lenigma Sweden is a registered brand operating under the address: Starrbäcksgatan 16B, 172 74 Sundbyberg, Stockholm, Sweden.
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By accessing or purchasing from the Lenigma Sweden website, you agree to the following terms and conditions.
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2. Products and Services
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Handcrafted Products:
‍All of our products are made-to-order and crafted from upcycled and recycled materials. As such, slight variations may occur between the product images and the final product received.
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Warranties:
‍We provide a quality guarantee that each item is handcrafted with care. However, as products are made-to-order, we do not offer any additional warranties. All sales are final unless covered by our return policy.
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3. Return Policy
If you are not satisfied with your purchase, you may return or exchange the item within 30 days of receipt, provided the item is unworn and in its original condition. Please note:
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‍Items excluded from returns:
Custom orders and sale items.
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‍Return shipping costs:
Customers are responsible for return shipping costs unless the item received is faulty or damaged.
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To initiate a return, contact us at lenigmasweden@lenigmasweden.se for instructions.
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4. Pricing and Payment
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Additional Fees:
‍Prices listed on the website are inclusive of Swedish taxes. However, shipping fees, as well as customs duties for international orders, are the responsibility of the customer.
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Payment Methods:
‍We accept major credit cards and Apple Pay as secure methods of payment.
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5. Shipping and Delivery
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Shipping Options:
‍We offer worldwide shipping. Delivery times may vary depending on your location and the specifics of your order.
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Shipping Issues:
‍Please note that we are not responsible for lost or damaged packages during shipping. We recommend selecting insured shipping if available. If your package is lost or damaged in transit, contact the courier service directly for assistance.
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6. Order Cancellation and Modifications
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Cancellations/Modifications:
‍Customers can cancel or modify their order within 24 hours of placing it. After this time, cancellations or changes will not be accepted as production may have already started.
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7. Liability and Disclaimer
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Liability:
‍Lenigma Sweden is not liable for any delays in manufacturing due to unforeseen circumstances, such as material shortages, or for any issues caused by third-party shipping services.We are also not responsible for incorrect sizing if the customer has selected a size based on the provided size chart. We encourage all customers to review the sizing information carefully before placing an order.
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8. Privacy and Data Protection
Lenigma Sweden is committed to protecting your privacy. We collect and store personal data solely for the purpose of processing orders, providing customer support, and improving our services. All customer data is handled in accordance with GDPR regulations for European customers.
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Data Collected:
Name, email address, and shipping information for order processing. Payment information, which is securely processed through third-party payment processors like Stripe and PayPal.
We do not share or sell customer data with third parties.
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9. Jurisdiction
These terms and conditions are governed by the laws of Sweden. Any disputes or claims arising from or relating to these terms will be handled in the Swedish courts.
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10. Contact Information
If you have any questions or concerns about these terms, please contact us at:

‍Email: lenigmasweden@lenigmasweden.se
‍Address: Starrbäcksgatan 16B, 172 74 Sundbyberg, Stockholm, Sweden.
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This Terms and Conditions document covers your product and service policies, liabilities, and customer rights. Let me know if you need any further adjustments!